Power backup solution installed and operational. Electricians are still working on restoring the main power to the PoP. We will provide updates as necessary.

Start Time: Monday, 28th April 2025

Impact: Loss of service for users within the Burleigh Waters catchment area.

Cause: Mains power outage affecting Freedom Internet infrastructure at the local Point of Presence (PoP).

Action: Technicians are en route to deploy battery-powered generators to restore services.
Work is underway with highest priority to reinstate connectivity today.

Current Status:
- Technicians dispatched
- Power backup installation in progress
- Monitoring restoration progress

Next Update:
Further update will be provided once services are restored or if additional information becomes available.
We appreciate your patience as we work to restore service.